Customer Fest Africa is your preferred all in one solution to service & customer experience problems.
Successfully providing quality customer experience can be demanding. Yet, the smallest Customer Experience oversight can cost your business a fortune. At Customer Fest Africa, we design seamless experiences to help you acquire more customers and implement effective strategies so you can keep them engaged and happy.
Making your customers happy would never be a challenge when you partner with Customer Fest Africa!
“As a retail pharmacy, we were looking for avenues to expand our business reach. We had tried to put our business online but had not been able to get it going right. The people at CFA came in,analyzed the situation on ground, and gave us very sound advice on how to go about getting it right. They assisted in shortlisting ideal candidates for the position. They interviewed these candidates and brought forward the best of the bunch for us to interview and pick who we believed would be best fits. The staff at CFA are very professional and thorough in providing solutions for your business needs”
“I had a great experience with the CFA program and will recommend this mentorship program to anyone in the profession of delivering service. Talking and listening to the experiences, success and mistakes of someone who has been in this profession for over 10 years was really important and helped shape my perception. SCIB mentorship program showed me that I need to adjust my perception of my self and career through the training that was offered with a very friendly and wonderful mentor who has an in-depth knowledge of excellent service.”
“I had an amazing experience during the mentorship program. I was able to connect with other professionals in other field and see how their profession was like. The program helped me in preparing and acing interviews. It’s also made me realize my worth, how to raise my value and enhance my negotiating skill with potential employers. It was an amazing experience overall.”
“The SCIB mentorship program was an eye opener and an amazing experience. Having a facilitator who could relate to your fears, let you into her space and struggles and her fears too was it for me. Finally, drawing from the wealth of experience made available by this program is something I’m grateful for. Thank you CFA.”
“Not until we hosted Bukola to coach some of our Agriprenuers did I know customer experience is different from customer care. It’s like navigating into an unknown path but with a simple sign post. Her helpful tutorial was top notch and simplified.”
